Beauty & Wellness
Make it easier for clients to book the services they want with the people they trust. CYROST AI explains treatments and prices, checks stylist availability, and manages appointments so your salon or spa calendar stays organized.
The problem
During a hair appointment or spa treatment, staff cannot simply step away to answer the phone. Meanwhile, clients call to ask about prices, available appointments, or schedule changes, often while reception is busy helping other guests. Calls go unanswered, some clients hang up without leaving a message, and by the time someone calls back, the booking opportunity may already be lost.
The solution
CYROST AI helps clients find suitable appointment times, select services, and manage bookings through workflows tailored to your business. It organizes appointment details, coordinates schedule changes, and keeps your team informed so you can serve more clients efficiently.
Capabilities
What it can do
Answer client questions about services, pricing, business hours, and salon policies.
Help clients explore treatments, service combinations, appointment durations, and stylist preferences.
Check appointment availability and help clients book, reschedule, or cancel appointments through your business’s workflows.
Collect client information and confirm selected services, appointment times, and booking details.
Send appointment confirmations and keep your team informed about bookings and schedule changes.
Recording
Recorded call
Listen to CYROST AI help a client choose a haircut and treatment, check stylist availability, and confirm an appointment.
A client call handled by a CYROST AI agent
Client — CYROST AI
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View call transcript
CYROST AI: Thank you for calling Cyrost salon! How can I help? Customer: Hi! I'd like to see if Mia has any openings this weekend for a haircut and I was thinking about getting a deep-conditioning treatment too. CYROST AI: Of course. Let me check both services. The haircut includes a wash and style, and the deep-conditioning treatment adds about twenty minutes. Together, the appointment takes about eighty minutes. Customer: Okay. How much would that be? CYROST AI: With Mia, the haircut is sixty-five dollars and the conditioning add-on is twenty-five, so ninety dollars before any applicable tax or gratuity. Customer: That's fine. Does she have anything Saturday morning? CYROST AI: Let me check. Yes. I have ten fifteen or eleven forty-five Saturday morning. Would either work? Customer: Ten fifteen sounds good. CYROST AI: Perfect, can I get your name and phone number for the booking? Customer: Emma Carter. Six one seven, five five five, zero one six two. CYROST AI: Thank you, Emma. One thing to mention: the salon asks for at least twenty-four hours' notice to cancel or change an appointment without a late-cancellation charge. Customer: No problem. CYROST AI: Okay, I'm booking Saturday at ten fifteen with Mia, for a haircut plus deep conditioning, at an estimated ninety dollars before tax or tip. Sound right? Customer: Yep, could you text me the confirmation? CYROST AI: Definitely. You're all set, Emma! Your appointment with Mia is confirmed for Saturday at ten fifteen. I've submitted your confirmation text with both services and the salon's cancellation policy. Customer: Thank you. CYROST AI: My pleasure! Have a great weekend!
Workflow
How the inquiry flows
The steps a request moves through, from the caller’s question to the person who takes it from there.
- Client inquiry
- AI collects the service and preferred time
- Capture the client’s contact details
- Front desk confirms the appointment
Questions
Common questions
Can CYROST AI work with our existing appointment booking system?
Yes. CYROST can integrate the solution with your existing scheduling software and customize it around your services, staff availability, and booking procedures.
Can CYROST AI explain our prices and cancellation policies?
Yes. CYROST AI can provide information about service prices, appointment durations, preparation requirements, and cancellation policies using the information approved by your business.
What happens when a client needs to speak with our staff?
CYROST AI can connect clients with the appropriate team member and share relevant conversation details, allowing your staff to provide personal assistance when needed.
Let’s discuss the interactions you want to improve.
CYROST offers ready-to-deploy Agentic AI solutions, tailored to the unique needs of your business. We take the time to understand your goals, customers, and workflows to help improve productivity, customer experience, and business growth.