Dealerships
Turn vehicle inquiries into productive sales conversations. CYROST AI helps shoppers explore inventory and purchase options, learns what matters to them, and connects potential customers with your sales team for the next step.
The problem
Dealership sales teams spend valuable time handling routine questions and inquiries from customers who are still exploring their options. Without an effective way to qualify incoming leads, salespeople can spend less time with serious buyers who are ready or nearly ready to purchase a vehicle.
The solution
CYROST AI engages incoming callers, understands their needs and buying intentions, and identifies qualified sales opportunities. It handles routine inquiries, collects relevant customer information, and connects high-intent buyers with your sales team so they can focus on closing deals.
Capabilities
What it can do
Answer common dealership questions about business hours, location, departments, and services.
Help customers explore available vehicles, trims, features, and alternatives using your dealership’s inventory information.
Understand buyer preferences, including preferred vehicles, budget, trade-in plans, and purchase timeline.
Identify serious buyers by recognizing purchase intent and determining the appropriate next step.
Assist with test-drive requests, financing inquiries, and follow-up preferences through your dealership’s workflows.
Connect potential customers with your sales team and share relevant customer details to support more productive sales conversations.
Recording
Recorded call
Listen to CYROST AI help a customer explore a vehicle, ask about financing, and arrange a test drive.
A customer call handled by a CYROST AI agent
Customer — CYROST AI
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View call transcript
CYROST AI: Thank you for calling the dealership. How can I help you today? Customer: Hi, I'm looking at a silver Toyota RAV4 on your website. I think it's a 2023 XLE. Is that still available? CYROST AI: Sure, I can check. Do you happen to have the stock number? Customer: Uh, hang on. Yeah, one eight four two. CYROST AI: Let me check. Okay, I found silver 2023 RAV4 XLE is currently listed at twenty-seven thousand eight hundred fifty dollars, with about twenty-eight thousand miles. It's still listed as available. Customer: Okay, good. Is that the real price, or are there a bunch of extra fees? CYROST AI: Twenty-seven thousand eight hundred fifty is the price showing on the listing. I can ask the sales team to send you an itemized out-the-door quote, including the applicable taxes and registration, so you can see the full number before coming in. Customer: Yeah, I'd want that. And do you guys do financing? I'd probably put two grand down, maybe three. CYROST AI: Yes, financing's available. The rate and payment would depend on the lender, your credit application, and the terms you choose. Customer: Okay, good. Can I come drive it on Saturday? CYROST AI: Absolutely. Would you prefer late morning or afternoon? Customer: Afternoon, if possible. CYROST AI: I can offer one thirty or three o'clock on Saturday. Which works better? Customer: One thirty is perfect. CYROST AI: Great. Can I get your name and the best phone number for the appointment? Customer: Daniel Reed. Six one seven, five five five, zero one four eight. CYROST AI: Thanks, Daniel. I'll also note that you'd like to discuss financing with about three thousand dollars down. Is that okay? Customer: Yeah, and text me the appointment details. CYROST AI: Of course. Do I have your permission to send a confirmation text to the number you just gave me? Customer: Yes. CYROST AI: Perfect. Just confirming: Saturday at one thirty, for a test drive of the silver 2023 RAV4 XLE, with a financing conversation afterward? Customer: That's right. CYROST AI: You're booked, Daniel. The sales team has your appointment and your financing questions. I've also submitted your confirmation text. One quick note: the appointment doesn't hold the vehicle off the market, so the team will reconfirm availability before your visit. Customer: Sounds good, thank you. CYROST AI: You're very welcome, Daniel. Have a great day.
Workflow
How the inquiry flows
The steps a request moves through, from the caller’s question to the person who takes it from there.
- Buyer asks about a vehicle
- CYROST AI answers the question
- AI offers to connect the caller
- Call transfers to the sales team
Questions
Common questions
How does CYROST AI identify potential customers who are ready to buy?
CYROST AI can ask about vehicle preferences, budget, purchasing timeline, financing interests, and trade-in plans. It uses this information to help qualify inquiries and provide your sales team with useful customer details.
Can CYROST AI access our vehicle inventory and pricing?
Yes. CYROST can integrate with your dealership’s inventory information to help customers explore available vehicles, features, and listed prices. Your sales team remains responsible for confirming final pricing and availability.
Can CYROST AI schedule test drives?
Yes. CYROST AI can help customers select available test-drive times, confirm appointments, and share relevant details with your sales team through your dealership’s configured workflows.
Can we customize the solution for our dealership?
Yes. CYROST can customize lead qualification, customer conversations, sales-team routing, and integrations with your dealership’s existing systems and workflows.
Let’s discuss the interactions you want to improve.
CYROST offers ready-to-deploy Agentic AI solutions, tailored to the unique needs of your business. We take the time to understand your goals, customers, and workflows to help improve productivity, customer experience, and business growth.