Restaurants
Keep orders moving even when the dining room is busy. CYROST AI takes pickup orders, handles menu questions and special instructions, and assists with reservations so guests get timely service on the phone and in person.
The problem
During busy lunch and dinner hours, restaurant staff must balance preparing orders, serving guests, and responding to incoming calls. Missed reservations, unanswered pickup requests, and incomplete order details can lead to lost business opportunities and frustrated customers.
The solution
CYROST AI helps organize incoming customer requests, collects reservation and pickup details, and handles routine inquiries through your restaurant’s workflows. Your team receives the information needed to take action while staying focused on delivering great service.
Capabilities
What it can do
Answer guest questions about menu items, availability, business hours, and location.
Take pickup orders, including menu selections, modifications, and special instructions.
Check available pickup times, provide order totals, and complete orders through your restaurant’s configured workflows.
Assist with reservation requests by collecting the preferred date, time, party size, and guest details.
Share relevant customer requests with your team and connect guests with staff when personal assistance is needed.
Recording
Recorded call
Listen to CYROST AI take a pizza pickup order, handle special instructions, and confirm the order and pickup time.
A guest call handled by a CYROST AI agent
Guest — CYROST AI
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View call transcript
CYROST AI: Thanks for calling Cyrost pizzeria. Customer: Hi. I'd like to order some pizzas for pickup tonight CYROST AI: Absolutely. What can I get started for you? Customer: One large pepperoni, and a medium veggie pizza. And could you leave the mushrooms off the veggie? CYROST AI: No problem. I'll make the veggie pizza without mushrooms. Customer: And do you have garlic knots tonight? CYROST AI: Yes, garlic knots are available. Would you like to add an order? Customer: Yeah, add those too. And a side of ranch, please. CYROST AI: You got it. What time would you like to pick everything up? Customer: Around seven, if that's doable. CYROST AI: Seven o'clock is available for pickup. Can I have a name for the order? Customer: Alex Morgan. CYROST AI: Thanks, Alex. Let me make sure I've got everything right: one large pepperoni pizza, one medium veggie pizza with no mushrooms, garlic knots, and a side of ranch. Pickup at seven tonight. Customer: Actually, can you take the olives off the veggie pizza too? I almost forgot. CYROST AI: Absolutely. No mushrooms and no olives on the veggie pizza. Anything else? Customer: Nope. How much is it? CYROST AI: The total comes to forty-three dollars and sixty-two cents. You can pay when you pick it up. Would you like me to place the order? Customer: Yes, please. CYROST AI: All set. Your order is confirmed for seven o'clock pickup, under Alex. Your order number is one zero four seven. Customer: Thank you, bye. CYROST AI: You're welcome, bye.
Workflow
How the inquiry flows
The steps a request moves through, from the caller’s question to the person who takes it from there.
- Guest inquiry
- AI collects the date, party size, and time
- Reservation request passed to the restaurant
- Staff confirms the reservation
Questions
Common questions
Can CYROST AI integrate with our restaurant’s ordering system?
Yes. CYROST can customize the solution to work with your restaurant’s existing ordering systems and workflows, helping manage pickup orders and keep your team informed.
Can CYROST AI handle special instructions and order changes?
Yes. CYROST AI can handle menu modifications, special instructions, and changes during a conversation. It reviews the order details with the customer before confirming the order.
Can CYROST AI handle reservations as well as pickup orders?
Yes. Depending on your restaurant’s configuration, CYROST AI can assist with reservations, check availability, collect guest details, and confirm bookings or pass requests to your staff.
Let’s discuss the interactions you want to improve.
CYROST offers ready-to-deploy Agentic AI solutions, tailored to the unique needs of your business. We take the time to understand your goals, customers, and workflows to help improve productivity, customer experience, and business growth.